Troubleshoot your network settings 

To troubleshoot your network settings, click the Network Settings, navigate to the Network Diagnostics section, and select the command you want to run. Use the following commands to pinpoint network issues affecting your Recorder.

 

Command

Description

ping

Tests IP-level connectivity by sending Internet Control Message Protocol (ICMP) echo Request messages.

net view

Displays a list of computers and devices on the network.

nbtstat /n

Displays a table of TCP/IP information for the Recorder. Registered indicates that the name is registered either by broadcast or with a WINS server.

arp /a

Displays entries in the address Resolution Protocol (arp) cache for all interfaces. This includes physical addresses and IP address type.

nslookup

Displays the hostname of an external IP address. Queries the DNS server to discover the Recorder’s IP address.

route print

Displays network routing table for the Recorder.

tracert

Traces a path to a destination by sending Internet Control Message Protocol (ICMP) or ICMPv6 messages. Displays ping values for each hop between the Recorder and its destination.

pathping

Traces a path to a destination by sending Internet Control Message Protocol (ICMP) or ICMPv6 messages. Packet loss statistics are displayed for each hop between the Recorder and its destination.

 

Settings tab, Network Settings page: run network diagnostics

  You can also launch this page by clicking the network icon () in the lower-right corner of the Recorder interface.