Add caption provider templates (non-partner captioning services)

To use a non-partner captioning service with Mediasite, you must add an audio transcription template for it. Once you add a template for a captioning service, you can choose it as a setting in an audio transcription profile. For example, if you name the provider template “Custom,” you will choose that option in the Template drop-down list when you add the audio transcription profile.

Before your captioning service will work with Mediasite, your captioning provider must contact our technical support experts to get more information about Mediasite’s captioning automation process. Your captioning provider must then implement software at their end to pick up jobs submitted for captioning and then post closed caption files back to Sonic Foundry. Once your captioning provider implements and deploys the required code, you can add an audio transcription template in Mediasite for them. Contact our technical support experts for more information on the Customer Care Portal at www.sonicfoundry.com/support.

To add an audio transcription template:

1. Click Settings > Audio Transcription Templates > Add New and specify the following:

Settings	Details
Name	Enter a name for the provider template that will help you easily identify it.
Server URL	Enter the URL that will be used to upload projects for captioning to this service provider.
Tracking URL Format	Enter the URL that will form the basis of URLs used to track projects using this service provider. You will get this information, if applicable, from your captioning service provider.
Authentication Method	Select the authentication methods available for this profile: • Password: Select this option if your captioning service requires a password. • Encryption Key: Select this option if your captioning service requires an encryption key. • Password or Encryption Key: Select this option if either a password or encryption key can be used to connect to the captioning service. When an encryption key is used, users using this audio transcription template to create an audio transcription profile can generate or import an encryption key. The key must be in PEM-encoded (base64) private key format.
Supported Caption Formats	Select the check box next to all captioning formats supported by the provider (DFXP, SRT, SMI, and VTT).
Supported Media Formats	Select the check box next to media formats supported by the provider (MP3, MP4).

Settings

Details

Name

Enter a name for the provider template that will help you easily identify it.

Server URL

Enter the URL that will be used to upload projects for captioning to this service provider.

Tracking URL Format

Enter the URL that will form the basis of URLs used to track projects using this service provider. You will get this information, if applicable, from your captioning service provider.

Authentication Method

Select the authentication methods available for this profile:

• Password: Select this option if your captioning service requires a password.

• Encryption Key: Select this option if your captioning service requires an encryption key.

• Password or Encryption Key: Select this option if either a password or encryption key can be used to connect to the captioning service.

When an encryption key is used, users using this audio transcription template to create an audio transcription profile can generate or import an encryption key. The key must be in PEM-encoded (base64) private key format.

Supported Caption Formats

Select the check box next to all captioning formats supported by the provider (DFXP, SRT, SMI, and VTT).

Supported Media Formats

Select the check box next to media formats supported by the provider (MP3, MP4).

2. Click Save. Users can now select this template to add a new audio transcription profile or to enable automated captioning on a folder.

Add new provider profile template