To troubleshoot Mediasite Join, go to the following locations to examine the service log and Pcap files:
System Service |
C:\ProgramData\Sonic Foundry\Mediasite Join System Service\logs |
Capture Service |
C:\vcc\logs |
Pcap File Location |
C:\vcc\work |
Pcap files consist of network
packets containing video, audio, and additional media transmitted during a call.
You can analyze Pcap files using various packet analysis programs.